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Shipping policy

Shipping Policy 

Novielliyacht  builds and delivers custom boats. This Shipping Policy explains how shipping costs, delivery times, and responsibilities work when you place an order with us.

1. Shipping Methods & Costs

  1. Delivery By Semi-Truck

    • We use a semi-truck for the transportation of our boats. Delivery costs will vary based on factors such as distance and boat size or weight.
    • All delivery costs are the responsibility of the customer. A shipping quote will be provided before finalizing your order.

  2. Third-Party Freight Arrangements

    • We may partner with trusted third-party carriers to facilitate transport.
    • Any third-party shipping costs will be clearly listed and are payable by the customer.

2. Delivery Timeline

  1. Build & Lead Times
    • Because our boats are custom built, production can take several months. We will provide an estimated completion date when you place your order.
  2. Shipping Schedule
    • Once your boat is completed, we will schedule the delivery with our carrier. We’ll inform you of the anticipated delivery date, although exact dates cannot be guaranteed due to potential carrier or weather delays.

3. Preparation for Delivery

  1. Customer Responsibility
    • Make sure the delivery location is accessible for a large truck and that any necessary unloading equipment or services (if required) are arranged in advance.
  2. Inspection Upon Arrival
    • We recommend you or your authorized representative be present for delivery to inspect the boat. Carefully check for any visible damage before signing off on the shipment.

4. Risk of Loss & Damage

  1. Risk Transfer
    • Title and risk of loss pass to you once the boat is delivered to your location or to a carrier acting on your behalf.
  2. Damage Claims
    • If there is any damage during transit, please note it on the delivery receipt. Contact our customer support at+1305-794-8558    immediately so we can assist with filing a claim.

5. Shipping Restrictions

  1. Geographic Limitations
    • Currently, we offer shipping within USA. If you are located outside our service area, contact us to discuss custom shipping solutions.
  2. Regulatory & Compliance
    • The customer is responsible for any local regulations regarding boat deliveries, taxes, or import duties.

6. Contact Us

If you have any questions or concerns about shipping, please reach out to us:

Phone : +1305-794-8558